Subscription Box Fulfilment

We know one size doesn’t fit all

That’s why we provide tailored and flexible fulfilment solutions that help you grow

Flexible fulfilment tailored to your needs

The subscription box model is a fast growing sector that tailors to the needs of busy consumers.

When done right, our subscription box clients see a sustainable revenue paired with the potential of exponential growth.

At Dimensions, you can be assured that our fulfilment services are quality-led and customised to your requirements.  Our flexible service means that whether you want to provide a variable delivery cycle or custom package, we

When you choose Dimensions subscription box fulfilment, you receive quality:

Shipping Management

If you don’t have a preferred courier, our technology automatically determines the best and most cost-effective shipping service for the requirements of each shipment.

Fast Turnarounds

Whatever the nature of your items, we give you quick turnarounds for bulk shipments.  Whether your subscription focuses on white glove items or chilled organic products, our warehouse has the capacity to fulfil all your orders and meet all your bespoke requirements accurately and fast.

Returns Processing

UK e-shoppers return £7bn worth of goods every year.  Can your supply chain handle that?  At Dimensions, we have a designated team of returns handlers who process, inspect and repackage your returns as needed.

Personalised Experience

Today’s customers demand fast, reliable shipping no matter where they are.  The also expect the box they receive to validate choosing your brand over other subscriptions.  We help you achieve this by giving your customer fast shipping, live updates of their box’s progress, and by allowing you to customise all the components that make up your subscription.

Bespoke service

Our technology and modern warehouse facilities help us provide custom fulfilment services to subscription businesses.

If you’re looking for a fully outsourced service, our trained customer service team can handle all queries, orders, returns and alterations via phone, email, social media and live chat.

We provide custom packing procedures that cover your needs.  If you’re sourcing products in bulk from external suppliers we’ll remove an unnecessary wrapping or packaging and repack items before kitting your boxes.



Our technology drives customer experience, fulfilment and delivery.  It offers our clients full control and visibility into their inventory, orders and returns.  These insights give our clients the tools to grow.

We take data security and privacy very seriously.  All customer data is securely stored and protected, ensuring our full GDPR compliance.

We help you stay in control with a comprehensive range of reports through 3PL Central.

Dedicated expert at your disposal

Our knowledge and experience from servicing the fulfilment secotr since 1989 means we can add strategic value to your subscription business.  Whatever your size, we have the expertise to help shape and optimise

Your dedicated Account Manager will also help you source custom packaging that fits your brand.

Learn more about our order fulfilment process

Goods in

You send us your stock, our experienced team inspect it and find a home for it in our warehouse.  After your stock is processed and stored, it’s ready for your first orders.

Pick and Pack

We automatically retrieve your orders from your store.  We pick and pack them accurately and carefully.  You and your customers receive updates in real time.


Packed orders are automatically allocated to the most cost and time effective courier service.  99.8% of orders are successfully delivered on time.

Returns Management

Our returns solutions ensure  you have complete control of the process.  Performed by trained staff in designated areas, you can rest assured your returns are in good hands.

Ready to use our subscription box fulfilment?

Request a Call Back