eCommerce Fulfilment

We know one size doesn’t fit all

That’s why we are driven by the need to provide solutions that are faster, easy to navigate and help drive meaningful customer relationships

Our technology and expertise underpin our market-leading eCommerce fulfilment solutions. 

We have developed our own API-software which integrates all your selling platforms to our fulfilment system quickly.  Our technology integrates with your online store to automatically receive your online orders. We then process them and pick, pack and ship them quickly with more than 99.99% pick and pack accuracy.

Quick, simple integration

If you’ve outgrown your current fulfilment set-up, our fulfilment technology allows us to set up your fulfilment solutions quickly.  We integrate with all your online selling platforms within hours.  Once we receive your stock, our quick eCommerce integration allows us to automatically receive each order for processing.

The process is fully carried out by our IT department and overseen by your dedicated account manager, so you can sit back and relax.

eCommerce shipping

You send us your inventory, we process it and find a place for it in our secure warehouse.  Once your online orders arrive, we pick and pack them with 99.98% accuracy.  We then ship them using the fastest and most cost effective courier service for each order.

In the meantime, you and your customers receive live order progress updates up until the items reach their doorstep.

Packing solutions tailored to you

We offer a range of recycled and recyclable packaging materials as standard.  This includes void fill, mailing bags,  book wraps and boxes.

Packing slips and shipping labels are customised with your brand’s logo and business details.  This means that your customer will never know that a third-party is handling your pick, pack and dispatch. We also provide you with the option to use fully branded, customised packaging.

Everything at your fingertips

When your choose Dimensions as your eCommerce fulfilment partner, you gain full access to your own 3PL Central account and a dedicated account manager.

This means you have full control and visibility of stock, sales and orders in real time.  Paired with our wide range of reports, our visibility helps you make informed decisions, save money and ultimately grow your business.

Learn more about the order fulfilment process

Goods in

You send us your stock, our experienced team inspect it and find a home for it in our warehouse.  After your stock is processed and stored, it’s ready for your first orders.

Warehousing and Storage

Your items are safely stored in our brick warehouses.  Our could-based systems allow you real-time control and visibility of your stock levels and location.

Pick and Pack

We automatically retrieve your orders from your store.  We pick and pack them accurately and carefully.  You and your customers receive updates in real time.


Packed orders are automatically allocated to the most cost and time effective courier service.  99.8% of orders are successfully delivered on time.

Ready to use our pick and pack services?

Request a Call Back