Start Up

  • Strategy creation and support for marketing or fulfilment
  • Full set-up and system integration
  • End-to-end Dedicated Account Management
  • Response Handling

SME

  • Full set-up and system integration
  • End-to-end Dedicated Account Management
  • Volume Discounts
  • Stock Management
  • Response Handling

Large Business

  • Full set-up and system integration
  • End-to-end Dedicated Account Management
  • Volume Discounts
  • Stock management
  • Custom tracking dashboards
  • Response Handling and Customer Service

Agency

  • Full set-up and system integration for your clients
  • End-to-end Dedicated Account Management
  • Volume Discounts
  • Stock Management
  • Custom tracking dashboards
  • Response Handling and
    Customer Service.

What Sets Us Apart

  • We have retained 97% of our customers in the last 7 years
  • 70% of our clients have been with us for more than 3 years
  • Our dedicated account managers have over 30 years of combined experience in handling fulfilment clients
  • We offer tailored order fulfilment services across a plethora of sectors

What Sets Us Apart

  • We have retained 97% of our customers in the last 7 years
  • 70% of our clients have been with us for more than 3 years
  • Our dedicated account managers have over 30 years of combined experience in handling fulfilment clients
  • We offer tailored order fulfilment services across a plethora of sectors

Business Solutions Tailored for You

Education & Government

Data Security is vital to all our customers, but we appreciate that education and government organisations have stricter security procedures to follow. We have handled mail for several government and education bodies over the years and we always manage transactional mail, bills and statements with outmost confidentiality and discretion.

Retail, Finance, Leisure & Tourism and Utilities Solutions

Sourcing new marketing lists that are dependable is a challenge these days. Many companies come to Dimensions for customer acquisition campaigns and benefit from our data bureau services.

Marketing and Design Agencies

We appreciate businesses look for a fulfilment company they can put their name to. This is why Dimensions’ core values are trust and capability. Agencies are our key strategic partners, so we provide them with the comfort of knowing their direct mail and point of sale distribution related services are all meticulously managed under one roof by a company they can rely on.

Charity, Not for Profit

Over the years, we have partnered with many charities and not-for-profit organisations. Through helping them achieve success for great causes, we have developed a deep understanding of the nuances of this sector: we know what works for a limited company, will not necessarily yield the same results for a charity. So you can feel at ease with account managers who respect your budget and comprehend your sector.

Printers & Print Brokers

Having started out as a mailing house, we have long partnered up with printers and print brokers. Offering order fulfilment and postal services, we are now able to supply these services to printers who wish to go the extra mile for their customers.

Testimonials

Dimensions have been invaluable to the growth of Craft56°.  They have been extremely flexible and accommodating and have worked with me to find solutions that work for both parties. We have received many positive reviews from customers commenting on the quality and care taken when packing the goods. I cannot fault the service received from my account manager. 

~Ally Hardy, CEO, Craft 56

We have worked with Dimensions for a year and are delighted with the levels of warehousing, customer service and delivery so far. We were looking for a professional fulfilment company to help us maximise our return on point of sale and merchandise in the UK and globally for our brands.  Dimensions were highly approachable and flexible to our needs, they understood that we needed a simple but very effective solution that could grow with our business. They have an excellent team where nothing is too much trouble. We look forward to developing our business further with Dimensions.

~Iain Weir, Brand Director, Ian MacLeod Distillers

Since Shot Scope started working with Dimensions for our fulfilment needs, Dimensions have been reliable and cost effective. The added bonus is the account management whereby there is a dedicated account manager who responds the same day and can sort everything. I would highly recommend Dimensions and in fact have done to multiple companies already.

~Gavin Dear, Operations Manager, Shot Scope

From our blog

How to identify slow-moving inventory

Slow-moving inventory is defined as stock that has had little customer demand over a certain period of time.  But how do you identify slow-moving inventory?  What qualifies as little customer demand?  All of these questions are important to ask yourself when reviewing...

Outsourcing your Fulfilment: Benefits vs Costs

As your retail business grows, so do your operational complexities.  Additional SKUs, increased demand for your products and higher customer expectations all mean your operations are not as straight forward as they used to be.  Naturally, these factors lead to...

How to ensure Quality Kitting Services

Kitting and Pick & Pack services are also known as product assembly.  This is the process where items are brought together and bundled into a single packaged product for the end customer to receive.  Kitting and product assembly are a basic but important part of...

The post purchase experience: a guide

For the last 50 years, brands have been thinking about producing and selling new items.  This model is based on marketing and economies of scale.  In the last decade, however, online has drastically changed the mould for successful retail.  We’ve now moved past the...

How to use direct mail in the Digital Era

In March, Facebook and Instagram were down for many users throughout the world.  During this outage, advertisers lost a day of traffic and engagement (plus the thousands of pounds they spent.)  Facebook is making right with those advertisers, but there’s a larger...

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