Start Up

  • Strategy creation and support for marketing or fulfilment
  • Full set-up and system integration
  • End-to-end Dedicated Account Management
  • Response Handling

SME

  • Full set-up and system integration
  • End-to-end Dedicated Account Management
  • Volume Discounts
  • Stock Management
  • Response Handling

Large Business

  • Full set-up and system integration
  • End-to-end Dedicated Account Management
  • Volume Discounts
  • Stock management
  • Custom tracking dashboards
  • Response Handling and Customer Service

Agency

  • Full set-up and system integration for your clients
  • End-to-end Dedicated Account Management
  • Volume Discounts
  • Stock Management
  • Custom tracking dashboards
  • Response Handling and
    Customer Service.

What Sets Us Apart

  • We have retained 97% of our customers in the last 7 years
  • 70% of our clients have been with us for more than 3 years
  • Our dedicated account managers have over 30 years of combined experience in marketing and fulfilment
  • We offer tailored Marketing Support and Order Fulfilment across a plethora of sectors

What Sets Us Apart

  • We have retained 97% of our customers in the last 7 years
  • 70% of our clients have been with us for more than 3 years
  • Our dedicated account managers have over 30 years of combined experience in marketing and fulfilment
  • We offer tailored Marketing Support and Order Fulfilment across a plethora of sectors

Business Solutions Tailored for You

Education & Government

Data Security is vital to all our customers, but we appreciate that education and government organisations have stricter security procedures to follow. We have handled mail for several government and education bodies over the years and we always manage transactional mail, bills and statements with outmost confidentiality and discretion.

Retail, Finance, Leisure & Tourism and Utilities Solutions

Sourcing new marketing lists that are dependable is a challenge these days. Many companies come to Dimensions for customer acquisition campaigns and benefit from our data bureau services.

Marketing and Design Agencies

We appreciate businesses look for a fulfilment company they can put their name to. This is why Dimensions’ core values are trust and capability. Agencies are our key strategic partners, so we provide them with the comfort of knowing their direct mail and point of sale distribution related services are all meticulously managed under one roof by a company they can rely on.

Charity, Not for Profit

Over the years, we have partnered with many charities and not-for-profit organisations. Through helping them achieve success for great causes, we have developed a deep understanding of the nuances of this sector: we know what works for a limited company, will not necessarily yield the same results for a charity. So you can feel at ease with account managers who respect your budget and comprehend your sector.

Printers & Print Brokers

Having started out as a mailing house, we have long partnered up with printers and print brokers. Offering order fulfilment and postal services, we are now able to supply these services to printers who wish to go the extra mile for their customers.

Testimonials

Dimensions have been invaluable to the growth of Craft56°.  They have been extremely flexible and accommodating and have worked with me to find solutions that work for both parties. We have received many positive reviews from customers commenting on the quality and care taken when packing the goods. I cannot fault the service received from my account manager. 

~Ally Hardy, CEO, Craft 56

As a high-end brand being stocked at Debenhams, we needed a fulfilment partner who was able to provide a quality, consistent fulfilment service.  Dimensions have been exceptional in setting up a tailored, robust fulfilment process for us.  They have also been incremental in helping us meet our strict KPIs and targets (set by Debenhams) through their accurate and transparent process.

~ Adam Young, Owner, L&R

From our blog

How to ensure Quality Kitting Services

Kitting and Pick & Pack services are also known as product assembly.  This is the process where items are brought together and bundled into a single packaged product for the end customer to receive.  Kitting and product assembly are a basic but important part of...

The post purchase experience: a guide

For the last 50 years, brands have been thinking about producing and selling new items.  This model is based on marketing and economies of scale.  In the last decade, however, online has drastically changed the mould for successful retail.  We’ve now moved past the...

How to use direct mail in the Digital Era

In March, Facebook and Instagram were down for many users throughout the world.  During this outage, advertisers lost a day of traffic and engagement (plus the thousands of pounds they spent.)  Facebook is making right with those advertisers, but there’s a larger...

How does direct mail fulfilment work?

Direct mailing and how it's production takes place is an increasingly pressing matter as mail becomes a popular marketing medium. GDPR has only served to enhance the popularity of this marketing channel. While message and design are critical to engaging your...

4 Ways to drive customer loyalty and increase sales online

In this blog we look at four vital ecommerce benchmarks and share how focusing on customer loyalty and retention helps you improve your results.  As the barriers to market entry are decreasing, more and more ecommerce brands are launching daily.  Reports estimate...

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